Technical Support Specialist
1 week ago
JobsRUs.com is seeking a highly skilled TSG Support Technician to join our team in Jackson, MS. As a key member of our support team, you will provide technical assistance and support to our customers and internal stakeholders.
Key Responsibilities- Provide technical support and troubleshooting for computer and telecommunications systems
- Install and update software and hardware as needed
- Train users on supported software and hardware
- Assist users in resolving computer-related problems
- Travel to provide on-site support to customers and internal stakeholders
- Associate's degree in Computer Science or related field
- Bachelor's degree preferred
- A+ certification required
- Proficient in Microsoft Office Access, Word, Excel, and Outlook
- Strong communication, problem-solving, and decision-making skills
- Ability to work with minimal supervision
- Competitive hourly rate of $30.70
- Benefits package available
- Opportunity to work with a dynamic and growing company
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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