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Customer Service Representative

2 months ago

Plano, Texas, United States Regus Full time

About the Role

We are seeking a highly skilled and customer-focused Community Associate to join our team at Spaces Shops of Legacy in Plano, TX. As a Community Associate, you will be responsible for providing exceptional customer service and support to our members, ensuring a seamless and productive work experience.

Key Responsibilities

  • Manage multiple tasks and priorities to deliver exceptional customer service
  • Build strong relationships with members and provide personalized support to meet their needs
  • Take ownership of problems and find creative solutions to resolve issues
  • Stay up-to-date with company policies and procedures to ensure compliance
  • Collaborate with the Community Manager to plan and execute events and activities that enhance the member experience

Requirements

  • 1+ year of customer service experience in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing situations
  • Proficiency in MS Office and other basic IT equipment
  • Legally eligible to work in the United States and at least 18 years old

What We Offer

  • Competitive total compensation package
  • Work-life balance with flexible scheduling
  • Generous paid time off plans and 11 paid company holidays per year
  • 401K program with company match
  • Affordable and comprehensive health care for full-time team members
  • Quarterly bonus plan program and hourly rate of $17.62
  • Bright and inspiring work environment
  • Training and development opportunities for career growth