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Process Improvement Specialist
2 months ago
At Houston Methodist, we are seeking a highly skilled Process Improvement Specialist to join our Operations and Process Improvement team. This key role will play a central part in our strategy execution, continuous performance improvement efforts, and transformational initiatives.
Key Responsibilities- Coordinate with hospital leadership, directors, managers, physicians, and staff to drive business needs and priorities, focusing on hospital targets around finance, access, quality, efficiency, and operational metrics.
- Act as a change agent and facilitate process and performance improvement activities throughout the hospital, serving as an expert on measurement and analysis methods.
- Collaborate with the System Process Engineering team to develop and adopt best practices/processes.
- Develop effective communication methods to keep staff and others informed about improvement/(re)design activities of the hospital and department.
- Provides process improvement and tool training throughout the hospital.
- Organizes multi-disciplinary groups to solve problems, improve processes, and integrate services with other departments.
- Coaches process owners, directors/managers, and staff in the use of the daily management system elements, accountability processes, problem-solving, and waste elimination.
- Supports reporting requests and data management/analysis functions to maximize outcomes while complying with all physician privileges, patient confidentiality, and HIPAA constraints.
- Bachelor's degree in industrial engineering, process engineering, applied sciences, or related field OR in healthcare/business administration with Lean management or Six Sigma Green Belt certification.
- Master's degree in industrial engineering, process engineering, applied sciences or related field preferred.
- Five years of experience in quality engineering/process improvement or related field; may consider Houston Methodist employee with four years of experience in quality engineering/process improvement or related field.
- Three years of experience in a healthcare environment preferred.
