Technical Support Specialist

3 days ago


New Berlin, Wisconsin, United States gpac Full time

Gpac is a leading provider of automation products and services, partnering with clients to deliver high-quality solutions.

Job Overview

This role involves providing on-site technical support and maintenance for equipment at customer locations. The ideal candidate will have experience with robotics, Siemens controls, and ability to read mechanical drawings and electrical schematics.

Responsibilities
  • Install, repair, and maintain automation equipment at customer sites.
  • Troubleshoot and resolve technical issues related to robotics and control systems.
  • Perform routine maintenance and inspections to ensure optimal equipment performance.
  • Provide training and support to customers on equipment usage and operation.
  • Maintain accurate service records and reports.
Requirements
  • Experience with robotics (e.g., Fanuc, Mitsubishi, Haas, Mori Seiki) and Siemens controls.
  • Ability to read mechanical drawings, electrical schematics, and PLC ladder diagrams.
  • Technical training or degree in Engineering or a related field.
  • Strong problem-solving and communication skills.
  • Willingness to travel and work flexible hours.
Estimated Salary Range: $80,000 - $110,000 per year.

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