Residential Specialist

2 weeks ago


New Philadelphia, Ohio, United States OhioGuidestone Full time
Job Title: Residential Specialist

OhioGuidestone, a leading social service agency, is seeking a highly skilled and compassionate Residential Specialist to join our team. As a key member of our Domestic Violence Shelter, you will play a vital role in providing support and care to women and children who have experienced trauma.

Key Responsibilities:
  • Supervise clients' activities and provide crisis intervention as needed
  • Assist with client log maintenance, crisis sheets, and other required paperwork
  • Answer crisis and business lines, conveying messages to staff or forwarding to appropriate departments
  • Attend agency meetings and provide input as assigned
  • Cooperate in maintaining coverage for the Domestic Violence Shelter, ensuring 24/7 support
  • Promote efficient use of Agency resources and comply with policies and procedures
  • Observe confidentiality and maintain knowledge of client rights, ADA, and related procedures
  • Provide support to residents, listening and being empathetic, and assist with safety planning
  • Have knowledge of Hispanic interpreters and the Sorensen system for the deaf population
  • Link residents with resources, teach skills, and advocate as needed
  • Handle crisis situations calmly and efficiently, calling authorities as necessary
  • Interact appropriately in a host setting and work cooperatively with staff
  • Promote positive staff/client interactions through role modeling and teaching
  • Maintain professional boundaries and relate to others with sensitivity and respect
Requirements:
  • Associates Degree or enrollment in a related field (sociology, psychology, criminal justice)
  • Valid Ohio Driver's License and safe driving record
  • Ability to move or transport approximately 20 pounds and ascend/descend stairs
Benefits:
  • Free CEU trainings
  • Competitive medical benefits, including a zero-cost monthly option
  • Ten paid holidays, with two exchangeable
  • Flexible work schedules and opportunities for career growth
  • 401(k) with employer match option
  • Employment Assistance Program (EAP)
  • Mileage reimbursement and monthly bonus program
  • Recognition and rewards for outstanding performance

OhioGuidestone is committed to creating a diverse and inclusive community. We encourage candidates from historically underrepresented groups to apply. EEO/AA M/F/H/V



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