Retail Sales Floor Leader, Burlingame, CA

2 weeks ago

Burlingame, California, United States goPuff Full time
Job Summary: BevMo by Gopuff is seeking a Sales Floor Leader for our Retail Operations. As a Sales Floor Leader, you will support the Store Manager in creating an excellent customer experience while driving sales and delivering on business goals. Your responsibilities will include leading daily operations, motivating the team to achieve store goals, and providing a strong leadership presence while enforcing all company policies and procedures.

Key Responsibilities:

  • Create a welcoming environment for customers by greeting, assisting, and selling, as well as quickly responding to customer inquiries and needs.
  • Provide a strong leadership presence and control on the sales floor while ensuring that all customers receive exceptional service and all their needs are met.
  • Manage day-to-day store operations on the sales floor, including opening and closing procedures, cash handling, and POS system management.
  • Achieve sales targets and maximize profitability through effective selling and merchandising, using promotional and upselling techniques to help customers make purchase decisions across multiple categories.
  • Partner with store support teams to increase sales, drive/promote merchandise categories, and expand markets.
  • Support the Store Manager in helping manage store expenses and budgets, including labor costs, supplies, and operational expenses.
  • Utilize company tools to diagnose opportunities and develop action plans to improve store performance.
  • Monitor inventory levels and participate in inventory management activities to minimize out-of-stock situations and overstocking.
  • Support the store manager in training store staff, including providing feedback, coaching, and providing input on performance evaluations.
  • Ensure all pricing, signage, and displays are correct at all times.
  • Receive regular vendor deliveries and stock sales floor in a timely manner.
  • Responsible for controlling inventory stock levels and reordering as necessary within budget.
  • Enforce all company policies and procedures, including health, safety, and security.
  • Maintain a clean, organized, and welcoming store environment

Requirements:

  • 3+ years of management experience
  • Retail or Hospitality management experience (preferred)
  • Wine, Spirits & Beer product knowledge (preferred)
  • Ability to work full-time employment as business requires (nights, weekends, and holidays)
  • Understanding of regulatory requirements related to the sale of alcohol
  • Possesses strong interpersonal skills to communicate with confidence to customers and team
  • Possesses strong organizational and time management skills
  • High school diploma or equivalent
  • Ability to lift up to 49 pounds

Compensation:

  • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for locations is based on a cost of labor index for that geographic area.
  • Burlingame, CA: $18-$
  • The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role.

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