Sales Associate

1 day ago

Marlton, New Jersey, United States Williams-Sonoma, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Williams-Sonoma, Inc. As a Sales Associate, you will be responsible for providing exceptional customer service, utilizing effective selling techniques, and maintaining a high level of product knowledge in a fast-paced retail environment.

Key Responsibilities
  • Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
  • Achieve established sales and contest goals
  • Maintain knowledge of current sales and promotions
  • Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
  • Utilize effective selling techniques to build multiple sales and increase productivity
  • Demonstrate comprehensive product knowledge, including features and benefits
  • Efficiently and accurately perform register transactions, including sales, returns, and exchanges
  • Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting
  • Uphold store maintenance and cleanliness standards, including straightening, cleaning, and maintaining the stockroom as needed
  • Process, ticket, and restock merchandise as needed
  • Perform other duties as assigned by management
  • Comply with all Company policies and procedures
Why You'll Love Working at Williams-Sonoma, Inc.
  • We're a successful, fast-growing company with an entrepreneurial vibe
  • A technologically and data-driven business
  • Competitive salaries and comprehensive health benefits
  • We're at the forefront of tech and retail, redefining technology for the next generation
  • We're passionate about our internal and external clients and live/breathe the client experience
  • We get to be creative daily
  • A smart, experienced leadership team that wants to do it right and is open to new ideas
  • We believe in autonomy and reward taking initiative
  • We have fun
Requirements
  • Love to sell and can articulate a proven ability to exceed selling goals
  • Succeed in a team environment, while able to work independently and manage your own time
  • Thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
  • Know what questions to ask your customers in order to understand their personal design style and needs
  • Enjoy discovering the customer's style, lifestyle, and story to connect them to the right products
  • Most successful when provided with clearly defined daily sales goals and metrics
  • High school diploma or equivalent preferred
  • 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time, operate POS system, and lift and mobilize medium to large items (up to 75 lbs.) while utilizing appropriate equipment and safety techniques
Availability

Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and one during the week (Monday to Thursday). Associates must also be available for annual inventory and the entire holiday season (November and December).

Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday, or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday).

Physical Requirements
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Benefits Just for You
  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial, and emotional health

WSI will not now or in the future commence an immigration case or sponsor an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

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