Customer Service Representative

1 day ago


Norristown, Pennsylvania, United States Mr Appliance Full time
About Mr. Appliance

We are a leading international appliance repair franchise network with a strong presence in North America. Our team is dedicated to providing exceptional customer service and support to our clients.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.

Key Responsibilities:
  • Receive and respond to customer inquiries and service requests in a timely and efficient manner
  • Provide technical support and assistance to customers via phone, email, or in-person
  • Collaborate with our team to resolve customer complaints and issues
  • Perform other duties as needed to ensure exceptional customer service
Requirements:
  • Minimum two years of experience in a customer-facing role
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive attitude and strong team player skills
What We Offer:
  • Competitive compensation package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

At Mr. Appliance, we are committed to providing exceptional customer service and support. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.



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