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Evening Shift Manager

2 months ago


Cincinnati, Ohio, United States Crumbl Cookies Full time
Job Title: Evening/Closing Shift Lead

We are seeking a highly motivated and organized Evening/Closing Shift Lead to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service.

Key Responsibilities:
  • Supervise employees, assign duties, and create a shift schedule.
  • Monitor team performance and ensure duties are performed efficiently.
  • Report any issues that arise during the shift to management.
  • Manage employee requests and transgressions.
  • Ensure compliance with company policies, health, and safety standards.
  • Coach team members and train new staff.
  • Open and close registers, account for the daily intake, and prepare cash deposits.
  • Handle customer issues and employee disputes.
  • Assist in regular baker responsibilities as needed.
  • Help deescalate conflict or gossip.
  • Answer phones.
  • Help with catering orders.
Requirements:
  • Must be 18 or older.
  • High school diploma/GED.
  • Excellent communication and interpersonal skills.
  • Strong leadership and organizational skills.
  • Confident problem-solver.
  • Team player.
Benefits:
  • Flexible schedule.
  • Leadership opportunities to gain real-world management experience.
  • No work on Sundays.
  • Free cookie every shift.
  • Employee discount.
  • Competitive pay.
  • Tips.
What We Offer:
  • A dynamic and fast-paced work environment.
  • Opportunities for professional growth and development.
  • A team-oriented culture.
  • A comprehensive benefits package.

We are an equal opportunity employer and welcome applications from diverse candidates.