Pediatric Dental Treatment Coordinator

1 week ago


Scottsdale, Arizona, United States A Small World Pediatric Dentistry Full time
Job Opportunity

A Small World Pediatric Dentistry is seeking a dedicated and detail-oriented Treatment Coordinator to join our team. Located in the Scottsdale-North Phoenix area, our pediatric dental office provides personalized care for children in a fast-paced and dynamic environment.

The successful candidate will be responsible for ensuring a smooth and efficient experience for our young patients and their families. This includes presenting treatment plans and options, scheduling appointments, and verifying patient insurance coverage.

Key Responsibilities:

  • Present treatment plans and options to patients and their families, ensuring comprehensive communication about procedures, costs, and expected outcomes.
  • Schedule appointments efficiently to ensure optimal workflow and patient satisfaction.
  • Proactively follow up on unscheduled treatments to optimize treatment completion rates.
  • Verify patient insurance coverage and clarify benefits and patient financial responsibilities.
  • Handle second-line phone calls, including patient inquiries, booking adjustments, and other related issues.
  • Provide support to other front desk responsibilities as part of the broader administrative team.
  • Maintain accurate patient records and documentation pertaining to treatment plans and financial transactions.
  • Monitor and report on treatment plan progress and outcomes, contributing to practice management and continuous quality improvement.

Requirements:

  • Proven experience in a dental office setting, with specific experience as a Treatment Coordinator highly preferable.
  • Strong understanding of dental terminology and procedures, with the ability to communicate effectively about treatment plans and dental health.
  • Exceptional verbal and written communication skills, with a friendly and energetic demeanor that prioritizes patient comfort and understanding.
  • Demonstrated ability to work collaboratively in a fast-paced office environment.
  • Excellent organizational skills, detail-oriented, and able to multitask and prioritize work effectively.
  • High proficiency in managing and operating practice management software and adept at handling administrative tasks digitally.
  • Strong analytical and problem-solving skills to navigate patient care and office dynamics efficiently.
  • Commitment to ongoing professional development and learning to ensure the latest in pediatric dental care practices and administration.
  • Must display a high level of professionalism and operate under strict confidentiality due to the sensitive nature of patient information.


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