Insurance Claims Representative

3 weeks ago


Windsor Locks, Connecticut, United States The Hartford Full time
Job Summary:
We're seeking a skilled Insurance Claims Representative to join our team. In this role, you'll investigate and manage claim files to help individuals and businesses prevail after a claim.

About The Hartford:
The Hartford is an insurance company dedicated to making a difference in the lives of our customers. We offer a dynamic work environment where you can grow your skills and contribute to our mission.

Key Responsibilities:
Utilize active listening and critical thinking skills to analyze and understand customer needs
Take ownership to ensure exceptional service to each caller, building value and the The Hartford brand
Commit to learning and developing, including understanding Hartford products and business lines
Act as a liaison with other departments to resolve problems

Requirements:
You're a good listener and motivated by helping others
You have a passion for customer service and enjoy wide variety situations
You possess excellent problem-solving and critical thinking skills and attention to detail
You use excellent verbal and written communication skills (bilingual - Spanish/English is a plus) to develop strong customer relationships
You're flexible and willing to learn, lead, and support others

Compensation:
The annualized base pay range for this role is $45,520 - $68,280, which may be adjusted based on performance, proficiency, and demonstration of required competencies.

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