Food Service Operations Manager

3 weeks ago


Albuquerque, New Mexico, United States Marriott Albuquerque Full time

We are looking for an exceptional leader to join our Food & Beverage team as a Food Service Operations Manager. In this role, you will be responsible for supervising staff and delivering an outstanding guest experience.

The goal is to maximize sales and revenue through customer satisfaction and employee engagement. This position reports directly to the Food & Beverage Director.

Responsibilities:
  • Supervise Restaurant and Bar Staff: Manage day-to-day operations within budgeted guidelines and to the highest standards.
  • Customer Service Expertise: Identify customers' needs and respond proactively to all of their concerns.
  • Pre-Shift Meetings: Hold meetings and present specials, discuss the sequence of service.
  • Daily and Weekly Reporting: Complete daily and weekly reports, and approve Micros shift closings for each employee on shift.
  • Inventory Management: Conduct weekly/monthly alcohol inventory.
  • Guest Satisfaction: Ensure that all tables receive exceptional service and are satisfied with their dining experience.
  • Coverage: Cover Bartender and Server shifts when necessary.

About Marriott Albuquerque:

We are part of the largest hotel in Albuquerque, NM, and we're committed to providing an excellent customer experience. We seek individuals who love hospitality and want to grow with our company. Join our team and be part of a dynamic and fast-paced environment where you can develop your skills and expertise.



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