Service Operations Coordinator

3 weeks ago


Las Vegas, Nevada, United States Team Ford Las Vegas Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Service Scheduler/Operator/Cashier. This role is perfect for someone who enjoys working in a fast-paced environment and providing exceptional service to customers.

Job Description

This position involves answering and scheduling appointments, filtering calls, and transferring to the correct department. The ideal candidate will have excellent communication skills, be able to multitask, and work well under pressure.

As a Cashier/Customer Service Representative, you will provide outstanding customer service, process transactions accurately, and maintain a clean and organized workspace. You will also be responsible for enrolling guests into loyalty programs and performing other tasks as assigned by management.

  • Key Responsibilities:
  • Answering and scheduling appointments, filtering calls, and transferring to the correct department
  • Providing exceptional customer service and resolving issues in a timely manner
  • Maintaining accurate records and processing transactions efficiently
  • Enrolling guests into loyalty programs and promoting products and services
  • Performing other tasks as assigned by management
Requirements
  • Education: High School Diploma or Equivalent
  • Experience: Previous cashier experience or related field
  • Skills: Excellent communication and problem-solving skills, ability to multitask, and strong attention to detail

We offer a competitive salary of $45,000-$60,000 per year, depending on experience, plus benefits including 401(k) with match, medical, dental, and vision insurance, employee discount, and paid time off.

Benefits:

  • 401(k) w/match
  • Medical, Dental and Vision Insurance
  • Employee Discount
  • Paid Time Off


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