Customer Service Expert

3 weeks ago


Dallas, Texas, United States Alpha Star Enterprises llc Full time

At Alpha Star Enterprises LLC, we are seeking a skilled Customer Service Expert to provide exceptional product and service information to our valued customers. As a key member of our team, you will be responsible for resolving technical issues, handling customer inquiries and complaints, and providing detailed documentation of customer interactions.

We estimate the salary for this role to be around $45,000 - $55,000 per year, depending on experience. Our company is committed to selling the best products at affordable prices and providing superior customer service.

Job Responsibilities
  • Provide accurate product and service information to customers
  • Troubleshoot and resolve technical issues in a timely manner
  • Handle customer complaints and inquiries in a professional and courteous manner
  • Document and update customer records based on interactions
Requirements
  • Previous experience in customer service, sales, or related fields
  • Excellent written and verbal communication skills
  • Ability to build rapport with clients
  • Positive and professional demeanor


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