Customer Service Expert
6 days ago
Oportun is a mission-driven fintech company that provides affordable credit to those left out of the financial mainstream. Our team fosters a diverse, equitable, and inclusive culture where everyone feels a sense of belonging and is encouraged to share their perspectives.
Job Summary
We are seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work full-time as Customer Service Representatives. As a key member of our team, you will make our mission come to life by educating customers about our inclusive, affordable financial services that empower them to build a better future.
Key Responsibilities
* Welcome customers with a warm greeting and provide quality customer service
* Seamlessly process all transactions while following company policies and procedures and protecting customer information
* Work as a team to meet and exceed daily goals in lending activities
* Assist with community outreach and marketing events, including passing out flyers and educating the community
* Maintain a clean and organized workspace
Requirements
* Must be bilingual (English/Spanish)
* Must be outgoing and love sales
* Must love helping customers
* Must be available to work weekends and have a flexible schedule based on store needs
Benefits
* Competitive pay, plus sales incentives ($$$)
* Growth opportunities for PT, FT, Team Lead, Manager positions
* Flexible schedules
* 401(k)
* Paid Training
* Opportunity to positively impact your community
Salary Range
The base hourly rate for this full-time position is $16.00-$18.00 per hour. Our hourly rates are determined by role, location, and experience.
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