Fitness Operations Coordinator
7 days ago
The Shift Lead I role at Chuze Fitness is an exciting opportunity to join our team as a customer service lead specialist. As a key member of our operations team, you will play a pivotal role in ensuring a vibrant and professional work environment.
We are seeking an experienced shift leader who can effectively support our team members, maintain high standards of customer service, and contribute to the overall success of our fitness clubs.
Key Responsibilities- Lead by example, setting the standard for excellence in customer service and operations.
- Support daily shift operations, including cleaning tasks, front desk operations, and employee training.
- Train new employees and maintain knowledge of best practices and policies.
- Troubleshoot member inquiries and partner with management for escalated concerns.
- Assist with administrative tasks, such as reporting and inventory management.
- At least one year of customer service experience and previous shift leadership experience.
- Excellent communication skills and ability to multitask.
- Able to work varied hours, including weekends and holidays.
- Strong attention to detail and physical stamina required for this role.
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