Medical Device Support Specialist
2 weeks ago
We are seeking a highly skilled Medical Device Support Specialist to join our team at KARL STORZ. As an Onsite Client Support Specialist, you will provide face-to-face support to clients in the Operating Room, Sterile Processing Department, and Biomed.
Key Responsibilities- Provide daily maintenance and management of clients' KARL STORZ devices
- Maintain instrument sets in excellent working order and manage repair and replacement expenses within budget
- Perform preventative maintenance on all KARL STORZ devices and troubleshoot video and instrument issues in the Operating Room
- Inspect instruments and document their functionality
- Train and educate clients on KARL STORZ devices and services
- Identify process improvement opportunities and design workflows to improve efficiencies and reduce repair costs
- High school diploma or equivalent required
- 0-4 years of experience in medical device repair, sales, or services management
- Exceptional organizational skills and ability to multi-task
- Proficient user of MS Office, particularly Excel spreadsheets and reporting
- Competitive salary and benefits package
- 3 weeks vacation, 10 holidays, and paid sick time
- 401K retirement savings plan with 60% match
- Section 125 Flexible Spending Accounts
- Life, STD, LTD & LTC Insurance
- Tuition reimbursement up to $5,250 per year
- Fitness reimbursement up to $200 annually
- Employee referral program up to $2,000 per hire
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. We are an equal opportunity employer and welcome applications from diverse candidates. If you require reasonable accommodation during the recruitment process, please email us.
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