Event Services Director
7 days ago
Job Summary
The Banquet Operations Manager is responsible for promoting the highest level of service by executing the requirements of events based on standards. This role drives customer satisfaction and capitalizes on revenue during the event phase of a function.
Key Responsibilities
- Manages departmental inventories and assets, including par levels and maintenance of equipment.
- Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
- Ensures function rooms are set according to event documentation and customer requirements.
- Conducts banquet room function inspections prior to each event to ensure the room is set according to specifications.
- Maintains attendance log for banquet employees.
- Maintains cleanliness and sanitation standards in all banquet operation areas.
- Adheres to and reinforces all standards, policies, and procedures.
- Promotes employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
- Projects supply needs and orders supplies for the department.
- Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.
Requirements
- High school diploma or GED.
- 2 years experience in the event management, food and beverage, or related professional area.
About Marriott International Inc
Marriott International Inc is a leading hospitality company that operates a portfolio of 30 brands, including The Ritz-Carlton, Marriott, and Bulgari Hotels & Resorts. Our company is committed to delivering exceptional guest experiences and providing opportunities for our associates to grow and develop their careers.
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