Sales Operations Coordinator
4 weeks ago
As a Sales Administrator at Offix LLC, you will play a crucial role in maintaining relationships with our existing customer base. Your primary responsibilities will involve outbound calling to drive sales opportunities and ensure customer satisfaction.
Key Responsibilities:
- Initiate regular check-in calls to existing customers to build rapport and assess their needs.
- Reach out to leads and potential clients to work with our sales team.
- Schedule and coordinate sales appointments for our sales team.
- Monitor lease expirations and proactively contact customers to discuss renewals.
- Identify and contact customers approaching the end of their product or service life cycle.
- Keep customers informed about new products and promotions.
- Maintain accurate customer records and interactions in our CRM system.
- Address customer inquiries and concerns promptly.
- Assist in compiling and analyzing sales data and customer feedback.
Requirements:
- Excellent communication and interpersonal skills.
- Proven experience in outbound calling or customer support roles.
- Strong organizational skills and attention to detail.
- Knowledge of CRM software and sales tools.
- Ability to work independently and as part of a team.
- Sales-oriented mindset with a focus on customer satisfaction.
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