Sales Operations Coordinator

4 weeks ago


Gainesville, Virginia, United States Offix LLC Full time
Supporting Our Existing Customer Base

As a Sales Administrator at Offix LLC, you will play a crucial role in maintaining relationships with our existing customer base. Your primary responsibilities will involve outbound calling to drive sales opportunities and ensure customer satisfaction.

Key Responsibilities:

  • Initiate regular check-in calls to existing customers to build rapport and assess their needs.
  • Reach out to leads and potential clients to work with our sales team.
  • Schedule and coordinate sales appointments for our sales team.
  • Monitor lease expirations and proactively contact customers to discuss renewals.
  • Identify and contact customers approaching the end of their product or service life cycle.
  • Keep customers informed about new products and promotions.
  • Maintain accurate customer records and interactions in our CRM system.
  • Address customer inquiries and concerns promptly.
  • Assist in compiling and analyzing sales data and customer feedback.

Requirements:

  • Excellent communication and interpersonal skills.
  • Proven experience in outbound calling or customer support roles.
  • Strong organizational skills and attention to detail.
  • Knowledge of CRM software and sales tools.
  • Ability to work independently and as part of a team.
  • Sales-oriented mindset with a focus on customer satisfaction.

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