LMS Operations Specialist
1 week ago
Position Overview
The Learning Management System (LMS) Operations Specialist at FC Compassus LLC is dedicated to upholding core values such as Compassion, Integrity, Excellence, Teamwork, and Innovation. This role is essential for ensuring the effective functionality of the LMS and fostering positive relationships both internally and externally. The Specialist is responsible for the daily management of the LMS, which includes overseeing course structures, assigning training modules, and providing user support.
Primary Responsibilities
- Oversee LMS operations, establish policies, train users, develop educational content, and contribute to system enhancements.
- Assign training based on organizational needs, design course frameworks, and maintain data accuracy.
- Identify areas for process optimization, offer constructive feedback, and assist users as needed.
- Work collaboratively with teams to assess performance challenges and formulate learning strategies.
- Manage LMS content, create visual workflows, and ensure content governance.
- Generate reports, maintain documentation, and provide support to end-users.
- Serve as the main point of contact for user inquiries, escalations, and feedback.
- Engage with stakeholders to improve the overall learning experience.
- Bachelor's degree in Management Information Systems, Business Information Systems, Computer Science, Engineering, or a related discipline is preferred.
- A minimum of one year of experience in LMS administration is required.
- Experience in producing standard and custom reports is advantageous.
- Analytical Skills: Proficient in numerical analysis and calculations.
- Communication Skills: Strong written and verbal communication abilities.
- Additional Skills: Proficient in English with a solid understanding of hospice philosophy.
- Preferred certification from the Association for Talent Development (ATD).
This position offers a unique opportunity to be part of a team that emphasizes core values and nurtures a collaborative work environment. Join FC Compassus LLC and contribute to a company that appreciates the individuality and contributions of each team member.
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