Aviation Service Coordinator

2 days ago


Dallas, Texas, United States BusinessJet Full time
Company Overview:
Business Jet is a leading provider of business aviation services, with over 25 years of experience in delivering exceptional customer experiences. Our team is dedicated to providing a vibrant and personalized atmosphere built on trusted service, humble hearts, and a family-spirited environment.

Job Description:
We are seeking an Aviation Service Coordinator to join our team at Business Jet Center. As a Flight Line Ramp Agent, you will play a critical role in providing entry-level and effective customer service for clients on the ramp. This position is ideal for individuals who want to explore aviation from the customer service side and work towards upholding Business Jet's high standards of serviceability.

The successful candidate will be responsible for meeting and greeting customers as the first point of contact, providing basic-service concierge services, escorting and assisting passengers, completing opening and closing duties, communicating customer needs, monitoring incoming/outgoing flights, and working with Line Service Technicians to coordinate customer requests.

Required Skills and Qualifications:
To be successful in this role, you will need:
  • A high school diploma or general education degree (GED)
  • No special licenses or certificates required
  • 0-1 years applicable customer service work experience
  • Excellent written and verbal communication skills
  • Excellent analytical and organizational skills
  • Strong problem-solving skills
  • Ability to maintain accurate and detailed records
  • Ability to multitask and provide high standard of customer service in a fast-paced environment
  • Willingness to listen and learn
  • Ability to think creatively and innovatively
  • Self-starter with a willingness to learn and develop and take feedback well
  • Valid Driver's License
  • Ability to attain Love Field Badge

Benefits:
We offer a comprehensive benefits package, including:
  • 401k (with company match)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life & AD&D
  • Paid Time Off
  • Additional Supplementary Benefits

Estimated Salary:
$40,000 - $60,000 per year, depending on experience.

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