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Client Relations Specialist
2 months ago
Position Summary
Are you a personable individual with a passion for customer service? If you thrive in a dynamic environment and enjoy engaging with clients, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.
Key Responsibilities
- Build and maintain strong customer relationships while ensuring timely follow-ups.
- Deliver prompt, accurate, and courteous customer service, which may involve addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Adapt and apply skills necessary for effective business operations.
- Maintain an organized and welcoming office environment, equipped to meet customer needs and promote relevant products.
Required Qualifications
- Genuine interest in marketing products and services tailored to customer requirements.
- Exceptional communication abilities, including written, verbal, and listening skills.
- Highly organized with a keen attention to detail.
- Proactive approach to problem-solving.
- Commitment to completing tasks accurately and on time.
- Able to collaborate effectively with team members to achieve agency objectives.
- Capable of thriving in a fast-paced work environment.
- Prior experience in customer service is essential.
- Bilingual candidates are preferred, with Spanish being a plus.
As a Team Member, you will enjoy:
- A competitive salary with commission and bonus opportunities.
- Comprehensive health benefits.
- Paid time off, including vacation and personal/sick days.
- Opportunities for professional growth and advancement within the agency.
- Reimbursement for licensing expenses.
If you are driven to excel and envision yourself in this position, we encourage you to complete our application process. We will reach out to discuss the next steps in the interview journey.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully fulfill any necessary licensing requirements and training programs.
