Customer Service Representative

3 weeks ago


Wichita, Kansas, United States MCI Careers Full time
Job Title: Call Center Representative

We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Meet or exceed performance metrics and sales targets
  • Collaborate with internal teams to resolve customer issues and improve customer satisfaction
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance metrics
  • Basic knowledge of Microsoft Office Suite and customer relationship management software
  • Ability to work a variety of shifts, including evenings and weekends
What We Offer:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Comprehensive training program
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

MCI Careers is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



  • Wichita, Kansas, United States Pilot Freight Service Full time

    **Customer Service Opportunity at Pilot Freight Services****Job Summary**Pilot Freight Services is seeking a part-time Customer Service Representative to join our team in McAllen, TX.**Key Responsibilities:**• Communicate effectively with customers, cartage agents, and station personnel.• Provide accurate rate quotes for shipments.• Track and resolve...


  • Wichita, Kansas, United States Pilot Freight Service Full time

    Pilot Freight Services is seeking a part-time Customer Service Representative for our McAllen, TX location.Key Responsibilities:Frequent and accurate communication with customers, cartage agents, and other station and company personnel.Provide rate quotes on shipments and track their progress.Coordinate recovery and delivery schedules with cartage agents and...


  • Wichita, Kansas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using technology and Point of Sales SystemEnsure orders are organized and...


  • Wichita, Kansas, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store...


  • Wichita, Kansas, United States Pilot Freight Service Full time

    Job Title: Customer Service 3Job Summary:Pilot Freight Services is seeking a full-time Customer Service 3 Agent for our La Vergne, TN location.Key Responsibilities:Provide exceptional customer service to all callers, answering incoming calls and troubleshooting any issues.Assist pilot stations and cartage agents with their queries and concerns.Monitor and...


  • Wichita, Kansas, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our commercial and public sector clients. You will handle inbound customer inquiries, troubleshoot...


  • Wichita, Kansas, United States Pilot Freight Service Full time

    Job Title: Customer Service 3Job Summary:Pilot Freight Services is seeking a full-time Customer Service 3 Agent for our La Vergne, TN location.Key Responsibilities:Provide exceptional customer service to all callers, answering incoming calls and troubleshooting any issues.Assist pilot stations and cartage agents with their queries and concerns.Monitor and...


  • Wichita, Kansas, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...


  • Wichita, Kansas, United States Waste Connections Full time

    Customer Service RepresentativeWaste Connections is seeking a highly skilled Customer Service Representative to provide exceptional service to our customers in Wichita, Kansas.Key Responsibilities:Resolve customer disputes and demonstrate proficiency in proprietary operational systems.Interview customers, record interview information, and provide service to...


  • Wichita, Kansas, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key Responsibilities:Handle customer...


  • Wichita, Kansas, United States Mr Appliance Full time

    {"title": "Customer Service Representative", "description": "Key ResponsibilitiesAs a Customer Service Representative at Mr. Appliance, you will be the face of our company, handling service requests and customer complaints with professionalism and courtesy. Your role will involve receiving incoming calls, performing marketing and sales functions, and...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key Responsibilities:Handle customer...


  • Wichita, Kansas, United States Core Acquisitions Inc Full time

    Job Title: Customer Service RepresentativeCore Acquisitions Inc. is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is perfect for individuals who thrive in a dynamic, customer-facing environment and are committed to delivering exceptional service.This is a full-time position that...


  • Wichita, Kansas, United States Pilot Freight Service Full time

    Job Summary:Pilot Freight Services is seeking a Customer Service 2 Agent - Inbound Dispatcher for our Orlando, FL terminal. The hours of the job will be 6:30am - 3:00pm.Key Responsibilities:Provide customer service to all callers and troubleshoot any issues.Assist pilot stations and cartage agents.Proactively manage the scheduling of local cartage's daily...


  • Wichita, Kansas, United States Dynata Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Dynata. As a Customer Service Representative, you will be responsible for conducting outbound surveys with customers to gather feedback and insights on their experiences with our clients.Key...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our customers.Key...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...


  • Wichita, Kansas, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, resolving issues in a timely and professional manner, and exceeding customer...


  • Wichita, Kansas, United States QCHI Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a full-time entry-level position that offers great potential for growth and development.Key Responsibilities:Process cash transactions for customersInitiate customer loans and provide...


  • Wichita, Kansas, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.Key Responsibilities:Respond...