Customer Service Representative

1 month ago


Cleveland, Ohio, United States Westrock Full time
Customer Service Representative

At Westrock, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for:

Key Responsibilities:
  • Receiving and processing routine customer orders, inquiries, and/or customer issues related to orders
  • Maintaining ongoing relationships with multiple customers and sales staff
  • Providing pricing, inventory availability, and production schedule information to customers
  • Suggesting alternative products or services to meet customer needs

We're committed to delivering exceptional customer experiences, and we're looking for someone who shares our passion for providing top-notch service. If you're a motivated and customer-focused individual, we'd love to hear from you.



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