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Guest Services Representative

2 months ago

Pittsburgh, Pennsylvania, United States Marriott International Inc Full time
Position Overview:
  • Oversee the process of guest arrivals and departures, including reservations and special requests
  • Manage financial transactions and billing processes
  • Inform guests about room amenities and hotel facilities
  • Address and resolve guest concerns while ensuring follow-up
  • Comply with organizational policies and standards
  • Exhibit a professional demeanor and appearance
  • Foster positive interactions with guests and colleagues
  • Execute cashier responsibilities and manage financial exchanges

About the Company:

Marriott International Inc is dedicated to promoting guest wellness during their travels, offering a distinctive wellness-oriented experience. We prioritize diversity, inclusivity, and a culture that values people. Become part of our global community and help guests achieve their best selves.