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Client Relations Specialist

2 months ago

Fresno, California, United States Jobot Full time
About Us:

We are a prominent organization in the construction sector, dedicated to delivering exceptional service in the central valley of CA. Our company prides itself on fostering a positive work culture, offering career advancement opportunities, comprehensive benefits, and a robust retirement plan.

Position Overview:

We are currently seeking a dedicated and experienced Customer Service Representative to enhance our customer support team. This full-time role offers competitive compensation and benefits, making it an excellent opportunity for the right candidate.

Key Responsibilities:
  • Address customer inquiries through various communication channels with professionalism and a positive demeanor.
  • Maintain accurate customer records and input data into our systems efficiently.
  • Coordinate appointments and liaise with different departments to ensure project timelines are met.
  • Keep customers informed about project developments and updates.
  • Effectively resolve customer issues and complaints.
  • Work collaboratively with colleagues to ensure high levels of customer satisfaction.
  • Support administrative functions as required.

Qualifications:
  • At least 2 years of experience in customer service, data management, and scheduling.
  • Exceptional communication and interpersonal abilities.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple tasks in a dynamic environment.
  • Proficient in Microsoft Office and familiar with CRM systems.
  • Experience in the construction industry is advantageous but not mandatory.
  • A high school diploma or equivalent is required; some college education is preferred.

If you are a motivated individual with a commitment to delivering outstanding customer service within the construction field, we encourage you to explore this opportunity with us.