Insurance Account Manager
2 weeks ago
We are seeking a highly skilled Insurance Account Manager to join our team at J Edward Staffing LLC. As a key member of our team, you will be responsible for providing exceptional customer service and support to our policyholders.
Key Responsibilities- Perform annual customer protection reviews and make recommendations for coverage enhancements.
- Assist with claim processing and resolution, ensuring timely and efficient resolution of customer issues.
- Build strong relationships with policyholders, listening to their needs and concerns, and providing personalized support.
- Work to retain policyholders who inquire about canceling, by reviewing customer issues and escalating to the appropriate team if necessary.
- Process policyholder transactions accurately and efficiently, ensuring compliance with company policies and procedures.
- Stay up-to-date with aspects of billing systems and communicate effectively with policyholders regarding transactions and premium impact.
- Develop and maintain product, procedural, and technical systems knowledge, completing licensing and continuing education requirements as needed.
- Prepare insurance forms and documents, including identification cards, certificates, endorsements, and schedules.
- Perform other related support duties as requested, such as answering phones, processing mail, and assisting customers.
- Verify phone numbers, addresses, and email addresses with each customer contact and update customer information.
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
- Knowledge of insurance products and services.
- Ability to maintain confidentiality and handle sensitive customer information.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Insurance Account Manager
4 weeks ago
Medford, Oregon, United States J Edward Staffing LLC Full timeJob SummaryWe are seeking a highly skilled Insurance Account Manager to join our team at J Edward Staffing LLC. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our policyholders receive the best possible coverage and support.Key ResponsibilitiesPerform annual customer protection reviews and...
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Insurance Customer Service Representative
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Account Manager
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Account Manager
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