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Retail Associate

2 months ago


Bellingham, Washington, United States Community Food Co-op Full time

Job Type

Full-time

About Us

We are a community-focused natural foods market dedicated to the Co-op business model, high-quality products, and our local community. Our mission is to foster a workplace that engages our team members and upholds exceptional employment standards. We aim to cultivate an inclusive atmosphere for all employees and customers. We seek enthusiastic individuals who are passionate about customer service, enjoy working hard, are self-driven, and wish to contribute to a growing team.

Position Overview

As a member of our Cashier team, you will be responsible for delivering outstanding customer service in line with our Co-op standards. Your duties will include processing transactions swiftly, accurately, and efficiently, as well as managing all cash register operations, assisting with bagging groceries, and occasionally supporting the service desk.

Key Responsibilities

  • Deliver friendly and welcoming customer service.
  • Stay informed about all promotions and advertisements.
  • Accurately operate point of sale devices and manage cash at the registers.
  • Recognize and memorize produce items and their corresponding PLU (price look up) numbers.
  • Carefully bag groceries and merchandise.
  • Maintain a tidy register area, ensuring supplies are stocked and following side work lists as applicable.
  • Ensure curbside orders are picked accurately and promptly.
  • Report any pricing discrepancies, PLU errors, unpriced items, and returned products.
  • Adhere to department sanitation, cleanliness, and safety standards.
  • Perform additional duties as assigned.

Qualifications
  • Ability to provide friendly, face-to-face customer service in a fast-paced environment.
  • Capacity to learn and memorize price look up codes.
  • Familiarity with Co-op products is preferred.
  • Proven skills in cash handling and operating the POS system.
  • Ability to clearly explain membership benefits and processes.
  • Strong attention to detail and multitasking abilities.
  • Proficient in English; multilingual skills are a plus.
  • Must be at least 18 years old.

Physical Requirements
  • Ability to work in moderate to loud noise environments, including paging systems, telephones, and human voices.
  • Must meet physical demands such as standing, bending, twisting, pushing/pulling carts, repetitive motions, and lifting 10-40 lbs regularly.
  • Occasional climbing of ladders may be required.

Benefits
  • Up to 25% employee discount and access to wholesale orders.
  • Comprehensive medical, dental, and vision insurance options.
  • 401(k) plan with matching contributions.
  • Paid time off.
  • Pay on demand.
  • Potential for year-end bonuses.
  • Access to an employee assistance program.

Disclaimer
Employees are expected to act in the best interest of the Co-op, which may involve responsibilities not explicitly listed in this job description. The above statements are intended to describe the general nature and level of work performed by those in this role and are not exhaustive of all duties and responsibilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties may be assigned that are not considered essential and may not be listed here.