Move Coordinator Specialist

4 weeks ago


Sterling Heights, Michigan, United States Alchemy Global Talent Solutions Full time
Move Coordinator Job Description

Alchemy Global Talent Solutions is seeking a highly organized and detail-oriented Move Coordinator to join their team. As a key member of the relocation services team, you will be responsible for managing the entire moving process, from initial inquiry to final delivery, ensuring a seamless and stress-free experience for clients.

Key Responsibilities:
  • Act as the primary point of contact for residential clients, providing direction and assistance throughout the relocation process.
  • Oversee the planning, packing, delivery, and transportation of all residential move-related activities.
  • Create and oversee all required move-related paperwork, such as inventory, contracts, and estimates.
  • Ensure prompt and effective communication between customers, movers, and outside suppliers.
  • Monitor the loading, unloading, and packing procedures to guarantee that the products are handled correctly.
  • Handle and resolve any issues or concerns that may arise during the relocation process.
  • Oversee and monitor the progress of the move to ensure all deadlines are met.
  • Provide clients with accurate estimates and cost breakdowns based on their unique needs.
  • Collaborate with the operations team to ensure effective resource allocation.
  • Maintain records of all moves and ensure compliance with business policy and industry regulations.
Requirements:
  • Previous experience in a moving or relocation industry as a Move Coordinator.
  • Excellent communication and customer service skills, with a strong ability to manage client relationships.
  • Strong organizational skills and the ability to multitask in a fast-paced environment.
  • Knowledge of logistics and the residential moving process.
  • Ability to problem-solve and handle challenging situations with professionalism.
  • Proficiency in Microsoft Office and move management software.


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