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Regional Operations Leader

2 months ago

Torrance, California, United States Advanced Auto Parts Full time
Job Overview
A Regional Operations Leader is the primary authority overseeing multiple locations within a designated area.

This role requires a comprehensive understanding of all aspects of store management to effectively enhance both Retail and Commercial market presence.

The Regional Operations Leader is dedicated to guiding and motivating our workforce, ensuring that both DIY and Commercial clients thrive, while simultaneously driving sales and profitability with ethical practices.

Key Responsibilities
- Meet or surpass overall sales and profitability objectives for the region.
- Foster customer loyalty and strengthen relationships within the market.
- Recruit, train, and develop General Managers and Core 4 team members, setting clear goals and managing performance.
- Maintain appropriate staffing levels across all locations.
- Ensure adherence to inventory and operational standards throughout the region.
- Conduct regular site assessments, providing actionable plans to unlock full market potential.
- Educate on business fundamentals by reviewing financial statements with General Managers.
- Communicate effectively with store teams and support personnel.
- Promote diversity and cultivate a respectful atmosphere for customers and staff alike.
Additional Responsibilities
- Assist regional management with various tasks as needed.
Success Attributes
- In-depth knowledge of retail operations and procedures.
- ASE P2 certification or equivalent preferred.
- Proven ability to recruit, select, and nurture high-quality General Managers and Core 4 personnel.
- Strong skills in accountability, coaching, and providing constructive feedback.
- Capability to implement and instruct on all operational processes and customer service standards.
- Proficient in using diagnostic tools for DIY services.
- Competent in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Essential Skills for Success as a Regional Operations Leader
- Familiarity with automotive systems is advantageous.
- Proficient in English (Spanish is a plus); able to communicate effectively and build robust relationships with customers, colleagues, and upper management.
- Strong mathematical skills for accurate calculations and financial document interpretation.
- Ability to comprehend all business facets and excel in an integrated operational model.
- Problem-solving skills to collect data, establish facts, and resolve issues independently.
- Strategic thinking and change management capabilities.
- Effective delegation and project supervision skills to ensure timely and quality outcomes.
- Flexibility to work various shifts, including weekends and evenings as required.
Prior Experience for Success
- 3-5 years of experience leading a team of General Managers overseeing 10-30 team members in a dynamic retail environment.
- Demonstrated success in achieving sales and gross margin targets in a multi-unit setting.
- Proven experience in managing profitability with strong financial acumen.
Education
- High school diploma or GED required; Bachelor's degree in business or related field preferred.
Certificates, Licenses, Registrations
- Valid driver's license required.
- ASE certification preferred but not mandatory.
Physical Requirements
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this role, with or without reasonable accommodation.
While performing the duties of this position, the employee will primarily be walking or standing.

The employee must be able to communicate verbally and audibly, and utilize hands and fingers for handling tasks; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

Frequent lifting and/or moving of up to 50 pounds is required, with occasional lifting of up to 100 pounds.

Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this role, with or without reasonable accommodation.
While performing the duties of this position, the employee typically works indoors; however, occasional outdoor work may be required, exposing them to various weather conditions while performing tasks such as installing automotive components.
The employee may also be exposed to moving mechanical parts, high places, hazardous chemicals, electrical risks, and vibrations. The noise level in the work environment is generally moderate.
Compensation Range
98,700.00 USD PER YEAR - 111,050.00 USD PER YEAR