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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.
Key Responsibilities:
- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions that meet their needs.
- Business Development: Identify opportunities to grow our business through the sale of insurance products and services.
- Team Collaboration: Work closely with our team to achieve sales goals and provide exceptional customer service.
Requirements:
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with customers and team members.
- Customer Focus: A strong customer-centric approach, with a focus on providing exceptional service and building strong relationships.
- Business Acumen: Basic understanding of business principles and practices, with the ability to identify opportunities to grow our business.
- Technical Skills: Proficiency in computer software and systems, with the ability to learn new systems and technologies.
What We Offer:
- Competitive Compensation: A competitive salary and commission structure, with opportunities for advancement and growth.
- Benefits: A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
- Professional Development: Opportunities for training and development, with a focus on helping you grow and succeed in your career.
About Our Agency:
We are a dynamic and growing agency, dedicated to helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a range of insurance products and services, including auto, home, life, and business insurance.
Our Mission:
Our mission is to provide exceptional service and support to our customers, while building strong relationships and growing our business. We are committed to excellence and integrity, and we strive to be the best in everything we do.
