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Automotive Production Manager

1 month ago

Chattanooga, Tennessee, United States CarMax Full time

Job Summary:

CarMax is seeking a highly skilled Automotive Production Manager to join our team. As a key member of our production team, you will be responsible for ensuring that all positions are properly staffed at all times, controlling the flow of vehicles through the reconditioning process, and achieving daily and weekly production targets in the mechanical work zone.

Key Responsibilities:

  • Ensures that all positions are properly staffed at all times
  • Controls the flow of vehicles through the reconditioning process
  • Achieves daily and weekly production targets in the mechanical work zone
  • Maintains Tech billed hours per CQI/VQI at or below CarMax standards
  • Oversees the Big Approval Process for mechanical inspection and manages vehicle priority through the use of the ERO system
  • Partners with other functional areas and managers as needed to collaborate on questions regarding vehicle quality and potential kicks
  • Performs all Asset Protection and EH&S responsibilities expected in the role
  • Ensures positive associate engagement through consistent use of the Associate Care and Communication (AC&C) tools
  • Manages associate at the individual level by using Managing to the Individual (MTI) and through the consistent use of the performance management tools
  • Drives team and store performance by maintaining comeback standards and QPI goals at or below company targets
  • Drives team and store performance in maintaining all department metric goals

Requirements:

  • Ability to read, interpret, and transcribe data in order to maintain accurate records
  • Ability to complete CarMax provided training in all areas of the production process
  • Ability to multi-task in a high energy, fast-paced work environment
  • Ability to speak, listen, and write effectively in dealing with customers and associates across departments
  • 1 year of experience as a manager or automotive technician preferred
  • Basic computer skills

Working Conditions:

May require walking or standing for an extended period of time. Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions. Rotating schedule with shifts that will include nights, weekends, holidays, and 12-hour days. Occasional travel for meetings, training, and special assignments.

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability, and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.