Operations Director
3 weeks ago
The Operations Director will oversee the daily operations of our Branch, ensuring seamless delivery of services to our multi-family clients. This role requires strong leadership skills, effective communication, and a customer-centric approach.
About Disability Solutions
We are a leading provider of disability solutions, dedicated to empowering individuals with disabilities to achieve their full potential. Our team is passionate about delivering exceptional service, and we're looking for like-minded professionals to join us.
Responsibilities
* Manage and oversee the overall operations of the Branch, including hiring and training of branch staff
* Ensure client satisfaction through prompt and effective addressing of questions or concerns
* Conduct site visits to ensure service compliance to client requirements
* Ensure proper safety protocols and procedures are being met
* Build and maintain quality relationships with new and existing clients
* Work closely with the Branch Manager to identify and select qualified independent contractors
* Collaborate with the office team and field personnel to provide exemplary customer service
* Sell and bid all service offerings to meet Branch goals
Requirements
* 7+ years of experience in an operations management role
* Proven success in managing multiple departments to maximize productivity
* Excellent project management skills and ability to work independently
* Strong skills in financial reporting review and management
* Ability to perform effectively in environments with frequent workload changes and competing demands
What We Offer
* Competitive salary: $90,000 - $100,000 per annum (estimated)
* Comprehensive benefits package, including health insurance, 401k, and flexible time off
* Opportunities for professional growth and development
About You
We're looking for a motivated and results-driven individual who shares our passion for delivering exceptional service. If you have a strong background in operations management and a commitment to excellence, we encourage you to apply.
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