Family Services Coordinator

2 days ago

Lowell, Massachusetts, United States Community Teamwork Inc Full time
Job Summary

We are seeking a highly motivated and compassionate Family Services Worker to join our team at Community Teamwork Inc. As a key member of our organization, you will play a vital role in providing entry-level case management to clients and their families, promoting family engagement and school readiness.

Key Responsibilities
  • Welcome families into our program through Parent Orientation and Enrollment Meetings, encouraging parents to participate in the decision-making process.
  • Conduct intake and needs assessments with each family, identifying areas such as housing, finance, employment, education, and health.
  • Maintain program structure and policies through orientation and case management visits.
  • Complete home visits with assigned families at least semi-annually.
  • Develop and implement Individualized Family Partnership Agreements based on program requirements.
  • Establish, evaluate, and monitor goals for clients linked to measurable outcomes.
  • Advocate on behalf of clients and provide support, referrals, and guidance to parents and their children.
  • Work closely with classroom staff to promote school readiness for assigned children and families.
  • Plan and facilitate Parent Committee meetings.
  • Recruit children and families to participate in our Early Learning Program or School Age.
  • Maintain accurate case records, documenting all services rendered and entering required data into our agency databases.
  • Provide emergency response management to address any crises or safety issues that may arise.
Requirements
  • 1-2 years' experience in human services or early education.
  • Experience working with parents and/or young children preferred.
  • Proficiency in Spanish, Portuguese, Khmer, or Arabic preferred.
  • Desire to work with low-income, culturally diverse, and at-risk families and individuals.
  • Proof of MMR and recent physical.
  • Excellent Customer Service, organizational, interpersonal, oral, and written communication skills.
  • Ability to manage multiple priorities and work in a fast-paced environment.
  • Proficient computer skills required in basic computer software and data collection systems.
  • CORI/DCF review prior to employment.
Education and Experience

Bachelor's Degree required, preferably in a Human Services related field.

Commitment to Diversity, Equity, and Inclusion

Community Teamwork Inc. is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often face barriers to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success.

We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Community Teamwork Inc. is a drug-free work environment.

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