Customer Service Representative

4 weeks ago


Pennsville, New Jersey, United States Pennsville National Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Teller/Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional service to our customers, resolving their issues in a timely manner, and driving sales growth within the branch.

Key Responsibilities:

  • Provide top-notch customer service to branch customers, ensuring their needs are met and exceeded.
  • Resolve customer complaints and issues in a professional and timely manner.
  • Support daily branch operations, including teller duties and sales initiatives.
  • Interact with various bank departments to resolve operational issues and ensure efficient branch operations.
  • Exemplify empathy, customer centricity, flexibility, and adaptability in support of our bank's culture and brand.

Requirements:

  • Starting hourly rate: $16.00, increasing to $16.50 upon successful completion of training.
  • Ability to work on Saturdays and travel to and work at all five of our branch locations.

About Us:

Pennsville National Bank is a local financial institution committed to providing quality customer service in a community bank setting. We pride ourselves on being independent and responsive to our customers' needs. Join us in our mission to deliver big bank services with community bank dependability and responsiveness.



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