Automotive Damage Estimator

2 weeks ago

Sioux Falls, South Dakota, United States Driven Autobody Shop Full time
Job Summary

Driven Autobody Shop is seeking a highly skilled Estimator to join our team. As an Estimator, you will play a crucial role in providing exceptional customer experiences by accurately assessing vehicle damage and creating comprehensive repair plans.

Key Responsibilities
  • Deliver outstanding customer service by greeting customers promptly and efficiently determining their needs.
  • Analyze and evaluate damaged vehicles to create accurate and detailed estimates of repair.
  • Produce cost estimates projecting time, labor, and parts repair or replacement with precision.
  • Effectively communicate with insurance companies and suppliers to establish a quality repair plan.
  • Order, track, and monitor parts status on all repair plans to ensure timely completion.
  • Keep insurance adjusters, production staff, and customers informed regarding the status of the vehicle repair.
  • Coordinate scheduling of repairs and ensure timely completion while providing excellent customer service.
  • Inform customers about our repair process, including insurance claims processing, payment procedures, repair techniques, and expected delivery date of repair.
  • Manage multiple vehicle repairs simultaneously with ease.
  • Responsible for keeping all assigned Repair Order (RO) current and accurate throughout the repair process.
  • Perform quality checks and final paperwork on each repair assignment.
  • Contribute to a team-driven environment and perform other duties as assigned.
Requirements
  • Prior estimating experience at a collision repair facility is preferred but not required.
  • Demonstrated computer/software proficiency is essential.
  • Bilingual (Spanish, English) is preferred but not required.
  • Must be dependable, with a positive attitude, good work ethic, and professional appearance.
  • Able to multi-task and solve problems in a fast-paced environment.
  • Possess strong time management skills and a strong desire to provide outstanding customer service.
  • Team-oriented, dependable, and adaptable, with excellent communication skills and a high level of initiative.
  • Able to relate well to diverse audiences and have a valid driver's license with a good driving record.
What We Offer
  • A supportive management team and competitive pay.
  • Top pay based upon experience and all training expenses paid to advance your career.
  • Paid time off and new shop equipment.
  • A team environment and career growth & advancement opportunities.
  • A 5-day work week, with no weekends.

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