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Vehicle Inspection Specialist
2 months ago
We are seeking a skilled Auto Damage Estimator to join our team at Property Damage Appraisers. As an Auto Damage Estimator, you will play a critical role in verifying and accurately providing electronic estimates on the cost of repairs on automobiles.
Key Responsibilities- Verify and accurately provide electronic estimates on the cost of repairs on automobiles.
- Review each assignment by speaking with the owner or representative, researching records, and inspecting any involved property, to the satisfaction and approval of the client and/or claimant.
- Contact Alacrity clients to complete inspections/appraisals within our given time frame(s).
- Submit detailed auto inspections, reports summarizing the damages, or any possible open items that may surface.
- Identify potential and questionable damages reported by owner and communicate findings with client.
- Ability to plan and navigate daily routes efficiently by the use of our Optimizer Automation tool to assist with quicker inspections and appraisals.
- Ability to inspect all angles of vehicle, both interior and exterior visually and manually.
- Ability to establish repair requirements and cost estimates for losses. Ability to evaluate and successfully negotiate operations and cost of repairs.
- Deliver a positive customer service experience to all internal, external, current, and prospective clients.
- Ability to meet cycle-time and quality KPIs in a fast-paced performance-driven environment.
- Ability to articulate decisions and technical knowledge both verbally and written.
- State licensing required (if applicable).
- Appraiser's license - if applicable to location.
- Adjuster's license - if applicable to location.
- I-CAR Certification preferred.
- High School diploma or equivalent preferred.
- Previous auto estimating experience required.
- Mitchell, CCC, Audatex experience a plus.
- Self-determined Scheduling with the ability to manage your day.
100% travel is required within designated working territory based on the location of assignments received. Normal office or field claims environment. Ability to operate a motor vehicle for up to 8 hours daily, repeatedly entering and exiting the vehicle. Must be able to make physical inspections of auto loss sites. Must be able to work outdoors in all types of weather. Available to work catastrophic loss events. Willingness to work irregular hours and to travel with possible overnight requirements a plus.
Computer and Phone System Requirements- CPU: Intel or AMD Processor (4 core / 2.7 GHz or better).
- Memory: 8GB RAM.
- Storage: 128 GB SSD +.
- Windows 11 Professional.
- Recommended: 1920 x 1080 or better / Minimum Supported: 1366 x 768 or better.
- Microsoft Office: 2016 Home & Business / Professional, 2019 Home & Business / Professional, or Microsoft Office 365.
- Google Chrome.
- Smart Phone (Release date less than 4 years from today) - iOS (Apple iPhone) or Android OS (Galaxy, Note, etc.).