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Patient Care Coordinator

2 months ago


Jackson Heights, New York, United States Apicha Community Health Center Full time
About the Role

We are seeking a highly motivated and detail-oriented Patient Associate to join our team at Apicha Community Health Center. As a Patient Associate, you will play a vital role in providing exceptional patient care and support to our patients.

Key Responsibilities
  • Customer Service: Provide excellent customer service to patients, respond to their inquiries, and resolve any issues in a timely and professional manner.
  • Administrative Support: Assist with patient registration, appointment scheduling, and verification of patient insurance eligibility.
  • Compliance and Confidentiality: Ensure that patient records are accurate, complete, and confidential, and comply with agency policies and procedures, as well as regulatory requirements.
Requirements
  • Education: High school diploma or equivalent with 2 years of working experience required; some college education with 1 year of working experience preferred.
  • Communication Skills: Excellent written and verbal communication skills in English required.
  • Technical Skills: Proficiency in common office software (Word, Excel) and ability to enter data accurately required.
  • Flexibility: Ability to work flexible hours, including evenings and weekends, and to sit in front of a computer for long periods.
  • Language Skills: Ability to speak Spanish language preferred.
  • Knowledge and Experience: Experience working with people living with HIV/AIDS preferred; knowledge of eClinicalWorks EMR preferred.
About Apicha Community Health Center

Apicha Community Health Center is a mission-driven organization that provides affordable healthcare to underserved and vulnerable populations in New York City. We are committed to delivering high-quality patient care and promoting health equity in our communities.

Benefits
  • Competitive Salary: We offer a competitive salary and benefits package to our employees.
  • Professional Development: We are committed to the professional development of our staff and offer opportunities for growth and advancement.
  • Diversity and Inclusion: We are an equal opportunity employer that values diversity and inclusion in the workplace.