Patient Engagement Coordinator

1 week ago


Jackson Heights, New York, United States Apicha Community Health Center Full time
Job Overview

Apicha Community Health Center is seeking a dedicated Patient Engagement Specialist to join our team in Jackson Heights. As a key member of our outreach team, you will play a vital role in enhancing patient engagement and improving health outcomes for our underserved community.

The ideal candidate will possess excellent communication skills, be empathetic, and have a strong ability to work with diverse populations. You will be responsible for utilizing referrals, CRM tools, and other resources to increase patient engagement, schedule new patient intakes, and refer patients to other services as needed.

Key qualifications include a high school diploma or equivalent, bi-lingual skills (Spanish or Mandarin) preferred, and proficiency in using computer systems, including eClinicalWorks, Salesforce, and Outlook. Experience in customer service or sales roles is also preferred.

At Apicha, we offer a competitive benefits package, including 11 paid holidays, vacation and sick leave, health insurance coverage, and flexible spending accounts. We are an equal opportunity employer and welcome applications from diverse candidates.


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