Customer Service and Office Management Representative

7 days ago


Raleigh, North Carolina, United States Ace Handyman Services Greater Triangle & Johnston County Full time

A career with Ace Handyman Services Greater Triangle & Johnston County offers a challenging and rewarding opportunity for administrative professionals to leverage their customer service background and engaging personality.

Overview

Ace Handyman Services Greater Triangle & Johnston County is a national leader in the home improvement and home repair services industry, focusing on customer needs and satisfaction. We are seeking highly organized and motivated candidates to serve as Office Managers, ensuring efficient daily operations.

This role involves educating customers about our services and solutions, facilitating calls, and managing the daily schedule. No construction experience is required, and you will be a key component in matching craftsmen with customers for a successful customer journey.

Salary and Benefits

We offer highly competitive compensation and benefits, including:

  • A salary of $41,000 per year, plus discretionary bonuses
  • Performance bonuses
  • Health insurance (Medical, Vision, Dental)
  • Vacation
  • Growth opportunities
  • Plus more
Job Responsibilities

Your specific duties will include:

  • Responding to job leads in a timely manner
  • Maintaining an appropriate job scheduling percentage
  • Coordinating schedules and material ordering for multiple craftsmen and projects
  • Utilizing job leads and scheduling management software


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