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Guest Services Associate
2 months ago
The Guestroom Attendant is a vital member of the Rooms Division at Four Seasons Hotels & Resorts, dedicated to delivering exceptional quality and service to our guests.
Key Responsibilities- Provide personalized attention to guests, ensuring their stay is comfortable and enjoyable.
- Maintain the cleanliness and organization of guest rooms, adhering to high standards of quality and attention to detail.
- Respond promptly to guest requests, resolving any issues or concerns in a professional and courteous manner.
- Collaborate with the housekeeping team to ensure seamless service delivery and efficient room turnover.
- Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with industry best practices.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage time efficiently.
- Ability to work in a fast-paced environment, remaining calm and composed under pressure.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
