Account Management Specialist

16 hours ago


New Orleans, Louisiana, United States NOLA Management Group Full time

NOLA Management Group is a dynamic consulting firm that is committed to delivering exceptional results for our clients. We are seeking a highly motivated Verizon Customer Service Representative to join our team.

**Job Responsibilities**

The successful candidate will be responsible for meeting and communicating with customers daily to provide relevant product and service information, document complaints and questions, and process order requests. They will also be required to quickly qualify and build rapport with potential new customers to establish open lines of communication and trust.

**Requirements**

  • At least 1-2 years of experience in a customer service, sales, or client-facing position.
  • Natural communicator with the ability to build rapport and establish trust in a fast-paced setting.
  • Ability to stay calm and maintain a solution-oriented mindset when working through challenging situations.
  • Positive attitude with a confident demeanor.
  • Superior organization and time management skills with the ability to prioritize multiple projects, responsibilities, and requests.
  • Driven by performance and always looking to improve continuously.

**Benefits**

We offer a competitive salary of $55,000 - $75,000 per year, depending on experience, as well as opportunities for advancement and professional development.



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