Trust and Safety Technical Program Manager

2 weeks ago

Cupertino, California, United States Apple Full time
Job Summary

Apple is seeking an experienced Trust and Safety Technical Program Manager to join our team. As a key member of our Trust and Safety team, you will be responsible for ensuring the trust and safety of Apple services through a combination of threat modeling, data-driven policy, and machine learning.

Key Responsibilities

• Develop and implement effective fraud-fighting solutions to production
• Collaborate with internal and external business partners to drive and support the evolution of the business
• Work cross-functionally across Apple to use the collective skills and intelligence of our people
• Discover and eliminate complexity and ambiguity in projects to ensure visibility and establish goals and expectations for services requested
• Make critical decisions and trade-offs to ensure your programs are successful
• Help to define a product vision and strategy
• Resolve discrepancies, troubleshoot, and unblock issues
• Understand sophisticated technical projects and can quickly learn about new technologies and solutions to run their implementation
• Connect with every level of our organization, from individual contributors to executives
• Demonstrate high integrity and strong values, every single day

Requirements

• 5+ years of program management experience with consumer-facing products
• Experience in designing and operating highly distributed, scalable and available systems
• Understanding of big data and machine learning systems, tools and technologies

Preferred Qualifications

• Strong technical proficiency, steadfast attention to details, persistent at follow up and demanding of quality
• Consistent track record of running complex cross functional software projects that support applications and services
• International product development experience
• Proficiency in applying project management and collaboration tools
• Strong verbal and written communication and presentation skills
• Hands-on experience building and delivering client software, web and internet services
• Self-starting, self-directed, results producing and self-sufficient
• Flexible and open working style, with an ability to quickly establish trust and credibility
• Experience working in a multifaceted, results driven environment
• Comfortable managing ambiguity and working with cross-functional teams

What We Offer

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $165,500 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

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