Trust and Safety Technical Program Manager

1 week ago

Cupertino, California, United States Apple Full time
Job Summary

We are seeking an experienced Trust and Safety Technical Program Manager to join our team at Apple. As a key member of our Trust and Safety team, you will be responsible for ensuring the trust and safety of Apple services through a combination of threat modeling, data-driven policy, and machine learning.

Key Responsibilities
  • Drive all aspects of the software development process, including documenting requirements, scoping work, developing a plan, generating a schedule, crafting, implementing, and shipping software features.
  • Work cross-functionally across Apple to leverage the collective skills and intelligence of our people.
  • Discover and eliminate complexity and ambiguity in projects to ensure visibility and establish goals and expectations for services requested.
  • Make critical decisions and trade-offs to ensure program success.
  • Help define a product vision and strategy.
  • Resolve discrepancies, troubleshoot, and unblock issues.
  • Understand sophisticated technical projects and quickly learn about new technologies and solutions to run their implementation.
  • Connect with every level of our organization, from individual contributors to executives.
  • Demonstrate high integrity and strong values, every single day.
  • Stay up-to-date on the latest technology solutions in the market to generate innovative ideas to tackle challenges.
  • Work closely with Legal, Privacy, and Security teams to design and implement solutions.
Requirements
  • 5+ years of program management experience with consumer-facing products.
  • Experience in designing and operating highly distributed, scalable, and available systems.
  • Understanding of big data and machine learning systems, tools, and technologies.
  • Strong technical proficiency, steadfast attention to detail, persistent follow-up, and demanding quality.
  • Consistent track record of running complex cross-functional software projects that support applications and services.
  • International product development experience.
  • Proficiency in applying project management and collaboration tools.
  • Strong verbal and written communication and presentation skills.
  • Hands-on experience building and delivering client software, web, and internet services.
  • Self-starting, self-directed, results-producing, and self-sufficient.
  • Flexible and open working style, with an ability to quickly establish trust and credibility.
  • Experience working in a multifaceted, results-driven environment.
  • Comfortable managing ambiguity and working with cross-functional teams.
What We Offer

At Apple, we offer a comprehensive compensation package, including base pay, discretionary bonuses, commission payments, and relocation assistance. Our benefits include comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and reimbursement for certain educational expenses.

We are an equal opportunity employer committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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