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E-commerce Sales Specialist
2 months ago
Job Title: E-commerce Sales Specialist
Job Summary:
We are seeking a highly motivated and results-driven E-commerce Sales Specialist to join our team at World Class Automotive Organization. As an E-commerce Sales Specialist, you will be responsible for developing and implementing our e-commerce platform, responding to sales leads and information requests generated through our website, and providing exceptional customer service.
Key Responsibilities:
- Monitor and respond to all Internet leads (referral services and website)
- Develop client prospecting files upon lead receipt
- Quote pricing, rates, and inventory availability
- Meet and greet prospects (by appointment)
- Present and demonstrate inventory
- Receive credit applications (manually and online)
- Remain up-to-date on products, market trends, and certifications
- Understand and implement dealership sales processes
- Maintain Customer Service Index, Gross Average, and monthly units to dealership standards
- Take digital photos for posting on the website
- Must be familiar with Client Relationship Management (CRM) software
Benefits:
- 401K
- Health Insurance
- Dental Insurance
- Disability & Life Insurance
- Paid holidays
- Flexible work schedule
What We Offer:
- World Class University
- New hire orientation
- OJT on-the-job training
- Manufacturer's certification processes
- Soft skills / work process training
- Established career paths to achieve
About Us:
World Class Automotive Organization is a family-owned company that values integrity, a stable work history, a commitment to relentless customer satisfaction, and a desire for a long-term profitable career. We strive for a superior customer experience and believe our Associates should have the same superior experience.