Full-Time Customer Service Lead

6 days ago


Torrance, California, United States Burlington Stores Full time
About the Role

This Retail Front End Supervisor position is the stepping-stone to a management role within our organization. As a member of the store leadership team, you will work closely with Store Management in areas such as Merchandising, Customer Service, Operations, and Human Resources.

Your Background

We are looking for a candidate with at least 1 year of supervisory experience within an off-price, big box, or a specialty environment. Strong interpersonal skills and a positive attitude are essential for success in this role.

Responsibilities
  1. Supervise store functions and associates while in the role of Manager on Duty.
  2. Develop and coach direct reports to maximize sales results.
  3. Promote a safe working environment for both customers and associates.
  4. Cultivate a diverse culture based on teamwork and collaboration.
  5. Ensure excellent customer service at all times.
Benefits
  • Competitive salary range of $18-$20 per hour.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Associate discount on merchandise purchases.
  • Paid time off and paid holidays.


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