Customer Service and Sales Ambassador

1 week ago


Torrance, California, United States istaffpros Full time
Job Overview

We are seeking an ambitious, hardworking and friendly individual to join our team at istaffpros as a Customer Service and Sales Representative. Our agency prides itself in providing top-level customer service, and we're looking for someone who is professional, confident, outgoing, and excited about a career in customer service.

Responsibilities
  • Assist with inbound customer calls, resolving general service inquiries as needed.
  • Follow-up with existing and potential clients to ensure their needs are met.
  • Review billing questions with clients and provide timely solutions to client-related problems.
Requirements

To succeed in this role, you should have:

  • A high-energy, positive approach to your work.
  • The ability to meet individual performance metrics goals and successfully juggle multiple priorities at any given time.
  • Outstanding written and verbal communication skills, with the ability to maintain positive and upbeat written and verbal communication.
  • Solid computer skills with knowledge of Windows and Microsoft Office.
  • Bilingual in Spanish is preferred, but not required.
Benefits
  • Competitive guaranteed hourly wage: $25-30 per hour.
  • Commission and Bonus opportunities.
  • Paid time off.
  • Licensing and Continuing Education reimbursement.
  • Paid product training.
  • Career advancement opportunities.
  • Employee Rewards and Discounts.
About istaffpros

This is a Full-Time, permanent position working directly with a Farmers independent contractor agent. Employees of Farmers agents must be able to successfully complete any applicable licensing requirements and training programs. Farmers agents are independent contractors who hire their own employees, so employees of Farmers agents are not employees of Farmers Insurance Companies.



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