Customer Service Operations Associate

1 week ago


Torrance, California, United States Chico's FAS, Inc. Full time

Chico's FAS, Inc. is a dynamic retail company that offers a unique blend of style, quality, and customer service. As a Customer Service Operations Associate, you will play a vital role in supporting our sales-focused culture by performing various sales operations functions.

Key Responsibilities:

  • Support operational excellence by processing merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor.
  • Collaborate with team members to ensure new products are properly merchandised and represented in a timely manner.
  • Enter all receiving documents into the computer system, reconcile merchandise invoices to items received, and complete store-to-store transfers and Locate requests.
  • Participate in pricing changes and markdowns, alerting store management to cash supply needs.
  • Assist with visual directives, including floorsets, window changes, visual presentations, signage placement, and boutique cleanliness and organization.

Requirements:

  • High school diploma or equivalent required.
  • Previous stock or cashier experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.

Salary: $17.50 - $21.00 per hour, depending on experience. Regular attendance and flexibility to work varied schedules, including nights, weekends, and holidays, are essential for this position.



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