Senior Overhead Instructor

3 weeks ago

Worcester, Massachusetts, United States National Grid USA Full time
About National Grid USA

We connect homes and businesses to power, ensuring supply and demand are in balance. Our team of thousands works on behalf of millions, powering schools, hospitals, and sports arenas. We strive for excellence in everything we do, supporting and developing our people to thrive. We welcome diverse experiences and backgrounds, offering flexible support at home and in the office.

Job Purpose

To deliver high-quality learning experiences that meet clients' technical, regulatory, and safety needs through a blended learning approach. Support the design and development of learning solutions that meet client learning requests.

Key Responsibilities
  • Deliver technical training programs to clients through a blended learning approach, ensuring National Grid USA provides training in line with external requirements, operational priorities, and best practice.
  • Support the design and development of cohesive and innovative curriculum and training programs to meet client learning requests.
  • Liaise with the business, acting as a technical training advisor for various departments to resolve queries or issues.
  • Administer testing and conduct physical and technical assessments.
  • Represent technical training as the subject matter expert on various committees to ensure technical training is represented and understood in the business.
  • Conduct assessments of training needs associated with the introduction of new equipment, procedures, and technology to ensure National Grid USA incorporates best practice into learning methods and programs.
  • Participate as a subject matter expert during the modification and creation of new technical training programs by the Design and Development areas of Technical Training.
  • Keep up to date on training developments to ensure innovation and latest learning requirements and ideas are incorporated into National Grid USA's technical training programs.
  • Define, create, and deliver training programs, including preparing lesson plans and developing instructor materials and assessments to meet the learning and development needs of the business and ensure all external requirements are met.
  • Coordinate learning records administration, including monitoring course completions, attendance, assessments, and qualifications.
  • Represent Technical Training as the subject matter expert, including governance bodies, transformation, and best practice committees, and other technical committees to ensure Technical Training is represented and understood in the business.
Requirements
  • A High school Diploma or Equivalent is required. Supervisory experience and/or advanced education in Engineering, Education, or a related field are considered a plus.
  • A minimum of 5-7 years of Electrical Operations experience with extensive knowledge of Electric Overhead.
  • Fully rated line worker.
  • Excellent oral and written communication skills, including active listening and presentation skills.
  • Strong interpersonal skills, able to perform in a team environment, collaborate with others, handle multiple projects, and meet deadlines.
  • Strong knowledge of safety policies and overhead maintenance procedures, along with construction standards, with the ability to work collaboratively between these functions.
  • Understanding of Learning and Development principles.
  • Working knowledge of personal computers and various business-related software.
  • Candidates may also be asked to demonstrate their presentation skills and knowledge of technical subject matter by conducting a short training presentation.
  • Has and maintains at least a CDL Class A or B driver's license.
  • Valid driver's license required with a safe driving history that meets National Grid USA's Safe Driver policy.
Your Rewards

Rewarding work and a collaborative, team-oriented culture are just the beginning. Review our digital benefit guide at https://www.nationalgridus.com/careers/benefits for full details and descriptions.

This position has a career path that provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise, and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid USA is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid USA is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities, and protected veterans to join the National Grid USA team.

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