Senior Network Development Manager
6 days ago
About The Role
The Senior Network Development Manager plays a vital part in the Provider Contracting Team at The Cigna Group. Reporting directly to the Provider Contracting Director, this role is responsible for shaping the strategic direction and managing day-to-day contracting and network management activities within the Tri-South market.
Key Responsibilities
- Manage complex contracting and negotiations with hospitals and other providers (e.g., hospital systems, ancillaries, and large physician groups) for fee-for-service and value-based reimbursements.
- BUILD STRONG PARTNERSHIPS: Develop relationships that foster provider partnerships and identify broader value-based business opportunities to support the local market strategy.
- Establish and maintain effective communication channels with matrix partners, including Claims Operations, Medical Management, Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing, and Service.
- Drive strategic positioning for provider contracting, develop networks, and identify opportunities for greater value-orientation and risk arrangements.
- Contribute to the development of alternative network initiatives and provide guidance on network analytics required for the network solution.
- Meet unit cost targets while preserving an adequate network to achieve and maintain Cigna's competitive position.
- Create and manage initiatives that improve total medical costs and quality.
- Drive change with external provider partners by assessing clinical informatics and offering consultative expertise to assist with total medical cost initiatives.
- Analyze and project the financial impact of larger or complex provider contracts and alternate contract terms.
- Develop 'HCP' agreements that meet internal operational standards and external provider expectations, ensuring accurate implementation and administration through matrix partners.
- Resolve elevated and complex provider service complaints, researching problems and negotiating with internal/external partners/customers to resolve highly complex and/or escalated issues.
- Manage key provider relationships and be accountable for critical interfaces with providers and business staff.
- Demonstrate knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape.
- Ensure accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance.
Requirements
- Possess a bachelor's degree; preferably in finance, economics, healthcare, or business-related fields. Significant industry experience will be considered in lieu of a Bachelor's degree. An MBA or MHA is preferred.
- 5+ years of provider contracting and negotiating experience involving complex delivery systems and organizations are required.
- Experience with physician, hospital, and ancillary group contracting and negotiations.
- Experience with healthcare – commercial/employer side.
- Experience in developing and managing key provider relationships.
- Knowledge of complex reimbursement methodologies, including incentive-based models strongly preferred.
- Demonstrated experience in seeking out, building, and nurturing strong external relationships with provider partners.
- An intimate understanding and experience with hospital, managed care, and provider business models.
- A team player with proven ability to develop strong working relationships within a fast-paced, matrix organization.
- The ability to influence both sales and provider audiences through strong written and verbal communication skills. Experience with formal presentations.
- CUSTOMER-CENTRIC AND INTERPERSONAL SKILLS ARE REQUIRED.
- Demonstrates managerial courage as well as the ability to maneuver effectively in a changing environment.
- Superior problem-solving, decision-making, negotiating skills, contract language, and financial acumen.
- Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
Estimated Salary
$120,000 - $180,000 per annum, depending on experience and qualifications.
Location
Hybrid/Remote position aligned to the Tri-South Market. Must reside in either Arkansas, Alabama, or Mississippi.
About The Company
The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
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